Shipping & Delivery
We will make every effort to dispatch your order within the time stated, however we rely on couriers and Royal Mail for delivery and we cannot be held responsible for any delays caused by them or any loss/disappointment caused to you by late delivery. Your order will be delivered to the address you provide to us, therefore you must ensure all your details are complete and correct, including postcode and house number. We will not be held responsible for any lost, undelivered or returned parcels due to incorrect or incomplete details supplied by you. In the event that you fail to sign for, accept or collect your delivery and it is returned to us you will be charged a further re-delivery charge. Please make sure that you allow enough lead time when placing your order with us to prevent any loss or disappointment resulting from the delivery time as we cannot be held responsible for this. This does not affect your statutory rights.
Royal Mail 1st Class
We expect First Class Mail to reach you within 2 days from the day of dispatch - subject to Royal Mail suspensions of service, but please allow up to 5 working days for Royal Mail to deliver your order.
Royal Mail 1st Class Recorded
Orders sent using Royal Mail 1st Class Recorded Delivery require a signature and usually arrive on the following day from the day of dispatch, but please allow up to 5 working days for Royal Mail to deliver your order. Please make sure that somebody is available to accept and sign for your parcel as requests to deliver to an alternative address may incur an additional charge from the carrier.
Royal Mail Special Delivery
Orders sent using Special Delivery require a signature and should arrive on next working day. Please make sure that somebody is available to accept and sign for your parcel as requests to deliver to an alternative address may incur an additional charge from the carrier.